Write a letter
Pick your situation, answer a few questions, and get a letter you can copy, download or print — with the law behind every point.
7-Day Pass — $9.90 AUD · unlimited letters and questions for 7 days · one payment. Members write letters free.
Repairs aren't getting done
You've told them about a problem and nothing has happened. This letter puts it in writing.
As written on your lease or their emails
The date you first reported it — even verbally
Leave blank if they haven't responded
Fill in everything marked required to draft the letter.
These letters are general templates built around the Act — they don't cover special circumstances like domestic violence provisions, social housing or strata issues. For advice on your specific situation, contact Tenants' Union NSW at tenants.org.au or NSW Fair Trading on 13 32 20.